Water Damage Carpet Cleaning
If you’ve had a water leak or flood, acting quickly is critical. Excellence Carpet & Upholstery Cleaning offers professional water damage carpet cleaning services that can help restore your carpets safely and effectively—depending on the source and extent of the damage.
When Carpet Can Be Saved
Clean water from pipe leaks or rain (known as Category 1 water) is usually safe for cleaning and restoring carpets. However, if the water is from unsanitary sources—like toilet overflows or sewage backups (Category 2 or 3 water)—removal and replacement may be necessary for safety reasons.
What to Do Right Away
- Stop the Water Source: Turn off water valves or call a plumber if needed.
- Call Us Immediately: We’ll assess the situation and respond promptly with our truck-mounted extraction system.
- Remove Furniture: If safe, elevate furniture to prevent further damage and make space for airflow.
- Avoid Walking on Wet Carpet: This reduces further damage and helps drying happen more efficiently.
Our Water Damage Cleaning Process
- High-powered truck-mounted extraction to remove standing water
- Targeted cleaning and disinfection of affected areas
- Removal and disposal of soaked carpet padding (if needed)
- Power drying with professional air movers and dehumidifiers
- Final inspection and deodorizing treatment
Our goal is to save as much of your carpet as possible while ensuring it’s safe, clean, and free of harmful bacteria or mold growth.
Insurance & Apartment Considerations
If you’re a renter or in an HOA, it’s important to contact your property manager and insurance provider right away. We’re happy to provide documentation or invoices for your claims process.
Leave It to the Pros
DIY methods often fall short—and delayed drying can lead to mold and structural damage. If your carpet is water-damaged, let our experienced team take care of it quickly and safely.
Download Our Water Damage Checklist
Download our free PDF checklist to help you respond quickly and safely in the event of water damage:
Download Water Damage Checklist
Frequently Asked Questions
- How quickly should I act after discovering water damage?
- Immediately. The sooner water is removed, the greater the chance of salvaging your carpet and preventing mold growth.
- Can all water-damaged carpet be saved?
- It depends on the source of the water and how long it’s been sitting. Clean water damage can often be reversed, but contaminated water (sewage or groundwater) usually requires full removal.
- Will you remove and replace the carpet padding?
- Yes, if the padding is soaked, we remove and dispose of it and help facilitate replacement if needed.
- Do you offer documentation for insurance claims?
- Yes. We can provide detailed invoices and service documentation to help support your claim.
